Amazon Prime

Do You Own Technology or Does Technology Own You?

Phone at Concert

Do you own technology or does technology own you? One of my favorite things to do is to walk through our office and talk marketing with our smart staff. One day last week, I got …

Amazon Prime: Creating the Total Package?

Amazon: Prime customer service

You’ve probably heard of Amazon Prime. It started in 2005 with an offer of $79 per year to receive 2-day shipping on all orders.  Would customers be willing to pay the extra amount just to …